Rituparna Sengupta locks horns with medical insurance company over her mother’s bill

Rituparna Sengupta’s mother was discharged from the hospital on Thursday, but the actress could not bring her home. She expressed her displeasure against the insurance company, accusing them of fraud. At last, Rituparna was able to bring her mother Nandita Sengupta home on Friday afternoon. The insurance company finally settled the claim.

Rituparna’s mother was admitted to a private hospital in south Kolkata on January 25. She was discharged on Friday but could not come back home due to an alleged non-cooperation of the insurance agency. She was admitted with diabetes and high blood pressure. After the insurance company created problems with the hospital bill, Rituparna talked about filing a complaint against the company on Thursday. This created a buzz in the media. However, the issue was resolved on Friday after the company settled the claim bill. Rituparna thanked the hospital for its full cooperation.

Rituparna initially said, “We are having a tussle with an insurance company. My mother was supposed to be released two days back but I can't take her back due to the non-cooperation of the insurance. I can settle the bills myself if needed. I am complaining since the company is cheating us. Our agent is also involved in this. Previously, problems happened with my car also. I complained to Care Insurance. If the organization continues to do so, I don’t know how safe we are. Hence, I am taking steps.”

She said, “The insurance company is harassing an old woman. We submitted all the papers but they are not paying. My mother became doubly ill with such activities by the insurance company. I want to see how far they can go.” However, the issue was resolved one hour after it became public. Rituparna brought her mother back home and thanked everyone involved with the incident. She also expressed concern that the insurance company creates similar problems in the future.”