Bogus Phone Operators

Bogus Phone Operators is a English-language crime-documentary film. The documentary BPO provides insight into the scope and gravity of the purported scam, its effects on US victims, and the subsequent investigation that involved cyber experts, attorneys, and a cooperative effort between Indian police and the FBI, all via the perspective of the investigating officer who spearheaded the raid.  The documentary raises questions about whether technology can keep up with these clever criminals or if they will continue to outwit the government as it explores the claimed tactics used by these criminals and the difficulties faced by law enforcement. Examining the origins of criminal incentives and the growth of call centers, BPO highlights the persistent danger that these crimes bring to society. The documentary reveals the methods used by these contact center crimes as they keep happening. The documentary is directed by Satyaprakash Upadhyay.